Dear Sir or Madam,
I am writing to complain about the last Abraham Mateo's concert which was in Barcelona last 2nd of October. The tickets that I bought claim that it would be a little concert with only a thousand of people and that it would be in a clean stadium at 20 p.m. Unfortunately, this description is very wrong.
In the first place, nobody could get into the stadium because there were not enough entrances and like three thousand of people. Also, the stadium was dirty. There were alcohol bottles in the grades and rests of food on the ground. It was annoying.
Secondly, after two hours of queues, we could get into the stadium. After 30 minutes of waiting, a woman said through the speakers that the concert was cancelled. Abraam couldn't come because he was sick. I know tat he was not well enough to do the concert but somebody could have communicated it to us before 23 p.m.
As a result, there wasn't a concert and te conditions weren't the ones that you advertised at the ticket and website. I would appreciate a full refund to everyone. I think that the spectators that were there are looking forward to receive their money back in the very near future.
Yours faithfully,
Nina Grabuleda
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